FAQ

Things you may need to know

Orders need to be placed 2 business days before your chosen delivery slot or collection day.

Your order will be delivered anytime during your selected delivery time slot. We will try to accommodate any specific requests within your slot, but due to efficiency of our delivery routes this might not always be possible.

Our driver will try to contact you using the contact number given, if he is unable to, and you have not left specific instructions in the event that you are not home, we will not be able to leave your order. We will then reschedule your delivery for an upcoming delivery slot, after contacting you of course.

This delivery option is free, with minimum order amounts for specific areas. Please select your suburb above to view delivery details for your area.

Anytime during the store operating hours, please check with your specific store by selecting your suburb above.
Please note that regular operating hours may change over Public Holidays so please contact the store to check.

Don’t worry, we will simply keep your order in our collections freezer until your arrival! Please contact us to let us know.